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Tips & Tricks

Choose a game below
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Tips and Tricks!

Bookworm Adventures

Bookworm Adventures


Peggle

Peggle


More Tips and Tricks

Mobile, iPhone® and iPod® Games

Please search the Frequently Asked Questions below. If you need to contact Customer Support, just click on the "Contact Us" button below. Remember: look for your question first, as you may need to provide some information when you contact us!


Mobile Games


What PopCap titles are available at the moment?
Please note that the availability of your preferred game depends on your local carrier and device.

  • AstroPop
  • Bejeweled/Bejeweled 2
  • Bejeweled Twist
  • Bookworm
  • Chuzzle
  • Insaniquarium
  • Peggle
  • Zuma

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How do I get a game for my mobile phone?

Depending on your Geographical location, service provider/carrier or availability of the games, there are different ways to obtain a game.

  • Check with your carrier for game availability.
  • iPhone users may purchase the game on iTunes app store. Please refer to the iPod/iPhone section below.
  • Browse to m.popcap.com on your WAP enabled phone
  • Text POPCAP to the short code listed for your country*:
    • USA: 32852
    • UK: 85585
    • Ireland: 57442


*Please note that standard data charges may apply.

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Once installed, where can I find the game on my phone?

The location of the game depends on the type of your phone. The game should be located in one of the following folders:

  • Games
  • Applications
  • Java Applications
  • My Content
  • Get It Now
  • Media Net
  • Fun Box

If you still can not locate your game, please contact your cell/mobile phone carrier.

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How do I save my progress in the game?
The progress you have achieved in the game is saved when you close the game.

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I have changed carrier, but I still have the same phone. Can I continue to play my game?
The game is stored on your phone and not on the SIM card. So, if you have kept the same phone, you should be able to continue playing your game. If not, please download the game on your new phone from your cell/mobile phone carrier's catalog.

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I have lost/replaced/changed my cell/mobile phone, how do I reinstate my game?
Please download the game again from your cell/mobile phone carrier's catalog.

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I have deleted my Mobile Game - what do I do?
Please download the game again from your cell/mobile phone carrier's catalog.

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I have a question about the billing for my game?
Please contact your cell/mobile phone carrier.

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I haven't received the link to download the game/the link does not work. What should I do?
Please contact your cell/mobile phone carrier.

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How do I play the game?

Please refer to the tutorial within the game's Options. We have provided some tips:

Chuzzle

Controls:

  • Use '5' to swap between rows and columns.
  • Use the keys 2,4,6 & 8 to change the row or column, or scroll the selected Chuzzles. Chuzzles always return to their starting positions if they aren't matched.

Classic Game Rules:

  • Move the rows and columns to match sets of 3 or more same colored Chuzzles.
  • Pop enough Chuzzles to fill the Chuzzlometer and progress to the next level.
  • Match several sets in a row or several sets at once to score bonus points!
  • Pop 4 Chuzzles in a square to create space for a Giant Chuzzle.
  • Match a set of 5 chuzzles to create a Super Chuzzle - Super Chuzzles explode when matched!
  • Rainbow Chuzzles are rare - match them to score extra points.
  • Watch out for Locks - a locked Chuzzle can't be moved!
  • Using a HINT costs you points, but can help if you are stuck.
  • Scrambles reset the board. Gain extra Scrambles for every 150,000 points scored.
  • When you run out of Scrambles, and there are no more Chuzzle matches left, the game is over.

Zen Game Rules:

  • You cannot lose in Zen - play for as long as you desire.

Expert Game Rules:

  • Play a more difficult version of the game and score extra points at the end of each level.

Mindbender Game Rules:

  • Move the Chuzzles so they match the highlighted puzzle.
  • Use the 'Q' to switch between solving and selecting puzzles.

Bookworm

Game Rules:

  • Feed Lex the Bookworm by spelling words - the longer the word, the more points you score.
  • Spell the bonus word to score extra points. The more bonus words you spell, the bigger the points earned.
  • Watch out for Burning Tiles! They will slowly burn their way down the board. Don't let them reach the bottom of the screen or they will set the library on fire and you will lose the game!
  • Earn special tiles that increase the value of words!
  • Green tiles are awarded for making 5 tile words.
  • Gold tiles are awarded for 6 tile words.
  • Sapphire tiles are awarded for 7 tile words (if your phone supports 7 tile words).
  • Diamond tiles are awarded for 8 tile words (if your phone supports 8 tile words).
  • Use two or more special tiles in a word and they can combine to create a more valuable special tile.
  • Scrambles can be used to refresh the board if you can't make any more words - be careful though, each time you use a scramble burning tiles are added to the board, and you lose any special tiles you have collected. The more times you scramble, the more burning tiles will appear!

Keypad Controls:

  • Simply type out the word you want to spell on your phone keypad. If using the Single-Tap system, only a single key press is required for each letter of the word. If using the Multi-Tap system, press each key a number of times to select the required letter.
  • If more than one word can be spelled on the board, use the '*' and '#' keys to cycle through all possible words. To submit a word, press the '0' key or the select key.

Keyboard Controls:

  • Simply type out the word you want to spell on your phone keyboard (if your phone has a 'numlock' key, make sure it is turned off first). If more than one word can be spelled on the board, use the '<' and '>' keys to cycle through all possible words (the '3' & '8' keys on certain handsets). On some phones, the 'spacebar' offers the same function.
  • To submit a word, press the 'enter' key or the select key.

Joypad Controls:

  • Move the cursor from tile to tile using the joypad. To select an unlit tile, press the select key. To submit a word, select an already highlighted tile and press the select key. On many phones if 'Keyboard Cursor' mode is enabled you can also use the keys 1-9 as a virtual joypad.

Stylus Controls:

  • To select an unlit tile, tap it with the stylus. To submit a word, tap the last lit tile of the word. Tapping any other tile in a word will deselect all subsequent tiles.

Softkeys:

  • Pause the game using the pause softkey.
  • If you have selected one or more tiles, use the 'backspace' softkey or backspace key to de-select the last tile.
  • If no tiles are selected, use the 'Scramble' softkey to trigger a Scramble.

Sound:

  • If your phone has a key volume setting, we recommend you turn key sounds off as they can interfere with game sound effects.

Peggle

Game Basics:

  • Hit all the orange pegs in a level to win. Hit the purple peg for a points boost. Hit the green peg to activate your magic power


Controls:

  • Use the directional pad left/right keys or the 4 & 6 keys to change the highlighted Menu item.
  • Press the action key or the 5 key to activate the highlighted item and move to the next screen


Keypad Aiming:

  • Move the ball launcher with the left or right direction keys. Use quick taps to fine tune your shot. Fire the ball with the select or 5 key.


Touchscreen Aiming:

  • The ball launcher will aim toward wherever you touch the screen - adjust your touch left or right to fine tune your shot. Fire the ball by tapping the character portrait!


Modes:


Adventure Mode:

  • Play through the entire game with each of the Peggle Masters, learning the basics of each Magic Power.


Quick Play Mode:

  • Quick Play allows you to attempt any level you have beaten in Adventure Mode, with any Peggle Master you have unlocked.


Duel Mode:

  • Play against a friend in this two-player version of Quick Play. You must complete Stage 1 of Adventure mode to unlock Duel Mode.


Challenge Mode:

  • Complete Adventure mode to unlock these difficult challenges.


Basic Scoring:

  • Blue Peg: 10 points
  • Orange Peg: 100 points
  • Purple Peg: 500 points
  • Green Peg: 10 points
  • At the end of a shot multiply all points scored from hitting pegs by the total number of pegs hit in that shot
  • You can also earn bonus points from Style Shots and during Extreme Fever, as well as completing a level on the first try (Adventure Mode only).


The Fevermeter:


Adventure Mode:

  • As you eliminate orange pegs, the Fevemeter lights up. As you hit certain thresholds on the Fevermeter, a score multiplier takes effect that increases the point value of your pegs, starting at x1 (no multiplier) all the way up to x10 (all pegs are worth 10 times their normal value).


The Ball-o-tron:

  • This shows you how many balls you have left to complete the level. Spare balls give you bonus points when you clear all orange pegs.


Magic Powers:

  • Each Peggle Master has a special Magic Power - some take effect immediately, while others last for a number of shots (shown in the Magic Power counter next to the Ball-o-tron).


Free Balls:

  • Catch a ball in the Free Ball Bucket at the bottom of the screen to return it to the Ball-o-tron. You are awarded a free ball each time you reach 25000, 75000 or 125000 points on a single shot. If you don't hit any pegs on a single shot, you may be lucky and get awarded a free ball.


Fever:

  • Hit the last orange peg in a level to activate Extreme Fever. Blue and Green pegs are worth 1000 points during Extreme Fever, while the Purple peg is worth 10000 points. The ball will fall into one of five bonus areas at the bottom of the screen and score additional points. Clear all pegs in a level to activate Ultra Extreme Fever and earn a special Peggle Ribbon!


Style Shots:

  • Earn bonus points by pulling off cool 'Style Shots' - there are many to discover so keep your eye on the ball!

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iPod® Games


What PopCap titles are available at the moment?
  • Bejeweled
  • Peggle
  • Zuma

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What do I need to play my game?
  • Fifth-generation iPod® Video
  • iTunes 7.1 or later
  • 1.2 or later of iPod software installed

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Game Controls and Technical Issues for iPod® Games.

Please select a game title.

Bejeweled

Selecting Gems

  • Click Wheel: Glide clockwise to scroll through the gems from Left to Right, Top to Bottom.
  • Click Wheel: Glide counter-clockwise to scroll through the gems from Right to Left, Bottom to Top.

Swapping Gems

  • Click Wheel: Tap the direction of the gem you wish to swap.

Pausing and Accessing the Menu

  • Menu: At any time, press the Menu button to pause and access the main menu.

Zuma

Rotating Zuma

  • Click Wheel: Glide around the Click Wheel to rotate Zuma.

Firing Zuma Balls

  • Select Button: Fires the colored ball from Zuma's mouth.

Switching Zuma Balls

  • Previous/Rewind or Next/Fast-forward: Pressing the Previous/Rewind button or the Next/Fast-forward button will switch the colored balls in Zuma's mouth.

Pausing and Accessing the Menu

  • Menu: At any time, press the Menu button to pause and access the main menu.

Peggle

Aiming the Ball

  • Click Wheel: Glide around the Click Wheel to aim the ball.

Firing the Balls

  • Select Button: Fires the ball towards the pegs.

Scoring

  • Hit all the orange bricks and pegs to pass a level!
  • You have 12 shots.
  • Purple pegs are worth extra points!

Magic Powers

  • Green pegs activate magic powers that help you with your score.

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Have a technical question about your iPod® games?
Please read the Apple® article: Troubleshooting iPod Games.

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Have a general question about iPod® games?
Please read the Apple® article: Frequently Asked Question (FAQ) for iPod Games.

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Have more questions about your iPod, iTunes and anything iPod or Apple?
Please visit the Apple® website at: http://www.apple.com.

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iPhone® / iPod touch® Games


What PopCap titles are available at the moment?
  • Bejeweled (online version)
  • Bejeweled 2
  • Bookworm
  • Chuzzle
  • Peggle
  • Plants vs. Zombies

We are working on other great PopCap titles - watch this space for updates!

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How do I get a PopCap title for my iPhone® or iPod touch®?

To play the online version of Bejeweled, browse to http:// www.PopCap.com on your device. If you want to download a game for your device, please see below.


iPhone®
Please visit the App Store® on your iPhone®


iPod touch®
Please purchase the game through the iTunes® game store. If your device is connected to the internet, visit the App Store.

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I can't hear the game sound effects; how do I fix this?

iPhone®
There is a toggle button on the side of your iPhone that silences the ringer and other tones. If this is set to silent it will silence the game effects.


iPod touch®
The sound effects for the game are on the same channel as your music. So, while you can enable/disable the sound effects within the game, the only way to change the volume of the sound effects is the volume control for the main device.

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How do I update my PopCap game?

If you wish to update your PopCap game on your iPhone/iPod Touch, and an update is available, you can take one of the two following options:


On your iPhone/iPod Touch:
  • Go to your home screen
  • Select AppStore
  • Select Updates
  • If the update is available, select the PopCap App to update, or allow all to update (you may have multiple updates available for other Apps)
  • Enter your iTunes password and click OK
  • Select Free
  • Select Install
  • Allow the game to update!

On iTunes
  • Connect the iPhone/iPod Touch to your computer with your device's USB cable
  • Open and log on to your iTunes software
  • Under Library select Applications
  • At the bottom of the screen click on X Updates Available
  • On the My App Updates screen you can download the updates independently, or you can click Download All Free Updates
  • On the left hand column, select [your device name]
  • On the tabs that are available, select Applications
  • Check the box next to your PopCap game
  • On the top menu bar in iTunes click File
  • Then select Sync [your device name]
  • Allow the device to fully sync before correctly disconnecting it from your computer

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iPad® Games


What PopCap titles are available for the iPad® at the moment?
The following PopCap title is available for iPad®:
  • Plants vs. Zombies HD for iPad®

The following PopCap titles are available for iPhone® and iPod Touch® and are also compatible with iPad®:
  • Bejeweled 2
  • Bookworm
  • Chuzzle
  • Peggle
  • Plants vs. Zombies

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What features are included in Plants vs. Zombies HD for iPad®?

Plants vs Zombies HD for iPad® includes the following four game modes:


  • Adventure
  • 18 Mini-Games (including the all-new, iPad® exclusive Buttered Popcorn!)
  • 6 Survival levels (Day, Night, Pool, Fog, Roof, & Endless Pool)
  • Quick-Play

You can also earn 17 Achievements on the iPad® edition of the game!


All this great gameplay content in never-before-seen High Definition with 1024x768 graphics resolution!


Plants vs Zombies HD for iPad® is available exclusively through iTunes and the App Store.

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I already purchased the iPhone®/iPod Touch® version of Plants vs. Zombies; can I get a discount on the iPad® version?
Unfortunately, we are unable to offer discounts or promotional codes for use on other sites. As the iPhone®/iPod Touch® and iPad® versions of our games are sold exclusively through Apple, we cannot provide any sort of coupon for your purchase of these products.

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Can I transfer my Plants vs. Zombies game progress from iPhone®/iPod Touch® to iPad®?
Unfortunately, no, there is no way to transfer your progress from the iPhone version of the game to the iPad®. However, you will get to play through the game with more expertise this time!

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I already purchased the iPhone®/iPod Touch® version of other PopCap Titles; are these versions also compatible with my iPad®?
Yes, the following PopCap titles for iPhone® and iPod Touch® are also compatible with iPad®:
  • Bejeweled 2
  • Bookworm
  • Chuzzle
  • Peggle
  • Plants vs. Zombies

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What other PopCap titles will be made available for the iPad®?
We regret that we can not release any information on future titles and their availability on new consoles or devices. We will make announcement on our Newsletter "The Fizz", Facebook, Twitter and on our home page when titles become available. Stay tuned!

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Other Platforms


Need more support for PopCap Games products not PC or Mac based?

PopCap Games products are available on multiple platforms (i.e. Mobile Phones, PDAs etc.). Our affiliates are happy to help you with any technical and/or customer support inquiries regarding the games you purchased through them. If you require support for Xbox360 and PlayStation®2, please click here

Please check their customer support for further information regarding your game:


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